Terms of Service
1. Our Services By using Z3D’s services, you are engaging us to create high-resolution digital images (“digital files”) that represent your work. While our images are produced to professional standards, you acknowledge that colours and appearance will vary across different screens and viewing conditions, as is the nature of light.
2. Payment Terms Payment is due within 14 days of work completion. All prices are in New Zealand Dollars (NZD) and exclude GST. We reserve the right to require a deposit for certain projects before work commences. Overdue invoices may be subject to an interest charge of 2.5% per month.
3. Client Responsibilities You confirm that you have the full legal rights to reproduce any artwork or material you submit to us. You agree to ensure your work is delivered to us in a suitable condition for capture.
4. Intellectual Property Z3D retains all rights to our proprietary capture methods and techniques. You retain all intellectual property rights to your original artwork. Upon full payment, usage rights for the digital files are transferred to you.
5. Handling & Liability We handle all client work with professional care and maintain appropriate business insurance. Our liability is limited to the total value of the service provided.
6. Dispute Resolution Should any dispute arise, both parties agree to first attempt to resolve the matter in good faith through direct communication.
Privacy Policy
We are committed to protecting your privacy.
1. Information We Collect We collect and securely store information necessary to provide our services, including contact details, payment information, and project specifications.
2. How We Use Your Information Your information is used exclusively for service delivery and our business records. We will never sell or lease your personal information to third parties.
3. Data Security & Retention We take reasonable steps to secure your personal information and retain it only as long as necessary to comply with our legal obligations.
4. Your Rights You have the right to review, update, or request the removal of your personal details from our active systems at any time.
5. Website & Cookies We may use cookies or analytics tools to collect non-personally identifiable information to help us improve our services.