FAQ
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Our typical turnaround is 2-3 working days. Drop off and collect originals any time during open hours. No appointment necessary.
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We digitize artwork at various sizes, from small (15 x 15mm) to larger works measuring up to 1500 x 2200mm (1.5 x 2.2m).
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Our standard 300 PPI resolution is ideal for 1:1 reproduction. For enlargements or specific publication requirements, just let us know and we'll take care of the rest.
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To ensure the highest level of colour accuracy, we use colour charts, calibrated monitors, controlled lighting, and other advanced imaging tools during the digitization process.
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JPEG: Small files, ideal for sharing.
TIFF: Large files for archives and edits.
All files are supplied in the AdobeRGB colour space. -
Don't worry about removing your artwork from its frame. We can usually capture framed work without any issues, eliminating the risk of damage to the original piece.
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We use a variety of techniques to overcome glare and unwanted reflections which are typically associated with varnished works and works behind glass.
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We do not provide printing services, but we can point you in the right direction. Here are a few of the local print services we recommend:
- Picaflor Fine Art Printing
- The Big Picture
- Rieger's Print and Copy
- ColourCraft
- Rapid Copy
Note: It’s important to run test prints as different papers, inks, and screens, will produce different results.