FAQ

Our typical turnaround is 2-3 working days. Drop off and collect originals any time during open hours. No appointment necessary.

We digitize artwork at various sizes, from small (15 x 15mm) to larger works measuring up to 1500 x 2200mm (1.5 x 2.2m).

Our standard 300 PPI resolution is ideal for 1:1 reproduction. For enlargements or specific publication requirements, just let us know and we'll take care of the rest.

To ensure the highest level of colour accuracy, we use colour charts, calibrated monitors, controlled lighting, and other advanced imaging tools during the digitization process.

JPEG: Small files, ideal for sharing.
TIFF: Large files for archives and edits.
All files are supplied in the AdobeRGB colour space.

Don't worry about removing your artwork from its frame. We can usually capture framed work without any issues, eliminating the risk of damage to the original piece.

We use a variety of techniques to overcome glare and unwanted reflections which are typically associated with varnished works and works behind glass.

We do not provide printing services, but we can point you in the right direction. Here are a few of the local print services we recommend:

- Picaflor Fine Art Printing
- The Big Picture
- Rieger's Print and Copy
- ColourCraft
- Rapid Copy

Note: It’s important to run test prints as different papers, inks, and screens, will produce different results.